Terms of Use

Expert Legal Services with Personalised Support ꟾ Madeleyn Inc.

CHATBOT: TERMS AND CONDITIONS

These Terms and Conditions govern the use of Madeleyn Inc.’s Chatbot. By accessing or using the Chatbot, you agree to these terms, including the collection and use of your personal information. If you do not agree to these terms, do not use the Chatbot.

1. Introduction

The Chatbot is provided by Madeleyn Inc. to assist with general information related to our services. The Chatbot may offer guidance, answers to frequently asked questions, or connect you with more specific services. By using the Chatbot, you acknowledge that it is intended to provide general assistance and is not a substitute for professional advice. These terms highlight important limitations on our responsibility and may pose certain risks to you. Please pay close attention to clauses marked as important.

2. Acceptance of Terms

By using the Chatbot, you agree to abide by these Terms and Conditions. If you do not agree, you must discontinue use immediately. Madeleyn Inc. reserves the right to update or modify these terms at any time without prior notice. Continued use of the Chatbot after changes are posted constitutes acceptance of the revised terms.

3. Disclaimer of Liability

  1. General Information Only: The Chatbot provides general information based on the inputs provided by the user. While we strive for accuracy, the information generated by the Chatbot should not be considered professional advice, legal advice, or a substitute for consultation with a qualified professional.

  2. Indemnification: Madeleyn Inc. does not guarantee the accuracy, completeness, or usefulness of any information provided by the Chatbot. You agree to indemnify, defend, and hold Madeleyn Inc., its affiliates, employees, and agents harmless from any claims, damages, or losses (including legal fees) arising from:
    • Any incorrect, misleading, or incomplete information provided by the Chatbot.
    • Your reliance on the information provided.
    • Any actions or decisions made based on the information generated by the Chatbot.

  3. Limitation of Liability: To the maximum extent permitted by law, Madeleyn Inc. will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to damages for loss of data, revenue, or profits, resulting from:
    • Use of or inability to use the Chatbot.
    • Any errors, omissions, or inaccuracies in the information provided.
    • Unauthorized access to your data or transmissions.

  4. Use at Your Own Risk: The Chatbot is offered “as is” and “as available,” with no guarantees of its performance, availability, or accuracy. You use the Chatbot entirely at your own risk.

4. Use of the Chatbot

  1. Personal Responsibility: You are responsible for how you use the Chatbot and for any outcomes resulting from its use. You agree to use it in compliance with applicable laws and in a manner that does not infringe the rights of others.

  2. Professional Consultation: The Chatbot does not replace professional legal, medical, or financial consultation. For any specific concerns, you should consult a qualified professional.

  3. Updates: We may update or improve the Chatbot over time. You are responsible for ensuring you are using the latest version to avoid issues with functionality or security.

5. Data Protection and Privacy

  1. Personal Information: By using the Chatbot, you consent to the collection, processing, and use of your personal information in accordance with our Privacy Policy. This may include, but is not limited to, information about your interactions with the Chatbot, contact details, and any personal data you provide while using the service.

  2. Data Security: While we take reasonable steps to protect your information, we cannot guarantee the security of any data transmitted to or from the Chatbot. You are responsible for securing your device and keeping any login credentials safe.

6. Intellectual Property

  1. Ownership: All intellectual property rights related to the Chatbot, including but not limited to text, design, trademarks, software, and proprietary content, are owned by Madeleyn Inc.

  2. Restrictions: You may not reproduce, distribute, or modify any content generated by the Chatbot without prior written permission from Madeleyn Inc.

7. Third-Party Services

The Chatbot may provide links or access to third-party services or websites. Madeleyn Inc. is not responsible for the content, services, or privacy practices of third parties. Any use of third-party services is subject to their respective terms and conditions.

8. Termination

Madeleyn Inc. reserves the right to terminate or suspend your access to the Chatbot at any time, with or without notice, for any reason, including but not limited to violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from the use of the Chatbot will be subject to the exclusive jurisdiction of the courts of South Africa.

10. Customer Support and Contact Information

For any issues or questions regarding the Chatbot, please contact us at:
  • Email: durbanville@madeleyn.co.za
  • Tel: 021 975 2587
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Address: 8 Vrede Street, Durbanville, 7550

By using the Chatbot, you confirm that you have read, understood, and agreed to these Terms and Conditions.
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